Get in Touch
Contact Briely
Have a question about Briely, your account, billing, SMS notifications, credential tracking, or public verification? Use the contact information below and we'll point you in the right direction.
General Support
For product questions, account help, billing questions, feature guidance, or general support.
support@briely.aiLegal & Privacy
For privacy requests, Terms of Service, SMS consent, legal notices, or other legal questions.
legal@briely.aiSMS Help
Reply HELP to any Briely text message or email support@briely.ai.
View SMS Consent Page →Faster Support
What to include in your message
Including a few details can help us understand the issue and respond more efficiently.
- ✓The email address associated with your Briely account
- ✓Whether you use a Personal or Company account
- ✓A brief description of what you expected to happen
- ✓What happened instead, including any error message
- ✓The page or feature you were using
- ✓A screenshot when it helps explain the issue
Protect sensitive information
Please do not send passwords, full payment card numbers, government identification numbers, private medical information, or other highly sensitive information by email.
Briely support will never ask you to send your password.
Company Information
CertLock Technologies LLC
Briely is operated by CertLock Technologies LLC. Product support and general account questions should be sent to support@briely.ai. Legal and privacy questions should be sent to legal@briely.ai.